Question 1

What services do you offer?

Accepted Answer

We provide residential cleaning (houses, condos, apartments) and commercial cleaning (offices, retail spaces, small businesses). Services include regular cleaning, deep cleaning, move-in/move-out cleans, and customized packages.

Question 2

Which areas do you serve?

Accepted Answer

We currently serve communities across the Greater Toronto Area (GTA) and are expanding across Canada. Contact us to confirm if we cover your location.

Question 3

Are your cleaners insured and background-checked?

Accepted Answer

Yes, all our cleaners are fully insured and have undergone thorough background checks to ensure your safety and peace of mind.

Question 4

Do I need to be home during the cleaning?

Accepted Answer

It’s entirely up to you! Many clients provide access instructions and enjoy coming back to a clean space, while others prefer to be home during the service.

Question 5

What cleaning products do you use?

Accepted Answer

We use high-quality, eco-friendly and non-toxic cleaning products that are safe for children, pets, and the environment. Let us know if you have specific preferences or allergies.

Question 6

How do I book a service?

Accepted Answer

You can book online through our website, give us a call, or send us an email. We’ll confirm availability and provide a quick estimate based on your needs.

Question 7

What is your cancellation policy?

Accepted Answer

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a fee.

Question 8

Do you bring your own cleaning supplies and equipment?

Accepted Answer

Yes, we come fully equipped with all necessary cleaning products and tools. If you prefer we use your products, just let us know in advance.

Question 9

Can I schedule regular cleanings?

Accepted Answer

Absolutely! We offer weekly, bi-weekly, and monthly cleaning plans at discounted rates for regular clients.

Question 10

What makes Clean 2 Go different?

Accepted Answer

We’re a young, passionate team dedicated to providing a modern, reliable, and customer-focused cleaning experience. We treat your space with care and aim to build long-term relationships with our clients.

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